The EFS team goes above and beyond the call of duty. One example:
One of our carriers missed a pickup appointment for a delivery. Our client would not budge on the delivery date despite the carrier misstep. On a Friday afternoon the Elite team demonstrated the professionalism to reach out and call me to let me know we were falling behind on the second pickup attempt - 30 mins late on a Friday afternoon with Dallas traffic wasn't looking good for my odds that the order would get out the door. Things got so late, that the EFS account manager handed the torch over to his boss who STAYED LATE on a Friday to see to it that my carrier made the pickup. He stayed in constant communication with me until the load was picked up and on its way.
The EFS team SAVED ME a great deal of stress and frustration. I've worked with lots of warehouses for many years now, the Elite guys definitely went out of their way to take care of me. I am honored to work with such professionals.
- Diabolo Beverages
- Jun 18
We are thankful for the Elite Fulfillment Solutions team. Our scope of work is more complex than a simple pick/pack/ship operation and Elite Fulfillment has been up to the task. Their team is extremely professional and helpful. They have been flexible in working through challenges and not bureaucratic at all. They have been the perfect fit for our fulfillment operation and we look forward to working with them for many, many years.
- Knee Walker Central
- Jan 29
The EFS team will take great care of any project. I had a project with multiple components, shipping from other vendors, to be kitted and drop shipped out to 100's of locations and all shipments were perfect and tracking was supplied immediately after product shipped. HIGHLY RECOMMEND their services. Elite is a true partner that cares, in this business, it's rare to find. Keep up the great work Elite!
- Blue Star Graphics & Design
- Jan 24
It is a pleasure working with you all. We greatly appreciate how simply and effectively you're able to help us with all of our shipping / storage needs.
- Jan 15
Elite Fulfillment Solutions are life savers. For one of my biggest clients, I had to find a fulfillment center quickly, and be ready to rock and roll immediately. James and the Elite team were there to help every step of the way. With their organized and efficient processes we were able to meet and exceed our clients expectations. Always there to answer questions and ensuring that the process was seamless to my clients customer base was key. Elite Fulfillment Solutions is the way to go!
- BrandOwl Promotions
- Jun 16, 2017
The team at EFS receives and stores our inventory, assembles and shrink-wraps our kits, processes our orders and consistently delivers to our clients on time. We rely on them to assist with production planning as well. Naturally Slim plans to enroll more than 100,000 new participants in our program in 2017 and our partners at Elite will be handling our inventory as well as kitting, shipping and tracking the the kits for us.
- Naturally Slim
- Oct 31, 2016
SGS International often relies on EFS when we need kitting and fulfillment projects handled. They communicate well and get the job done right, on time and on budget.
- Southern Graphics Systems
- Jun 15, 2016
Elite is one of my go-to companies for fulfillment and kitting. We rely on them to support product launches and marketing events for our clients, and they have come through every time. Their facility is very secure with multiple cameras at entrances and throughout. They have a dedicated and well-trained staff who go over and above. Great customer service and competitive costs!
- Feb 02, 2016
The team at EFS is great to work with. We’ve done projects with them from the simple to the unusual (like sourcing and kitting jelly beans into a custom bottle). No matter how large or small the project, they have the ability to receive disparate kit elements, assemble as instructed and deliver on time, on budget.
- Doug Fregolle Promotions
- Aug 11, 2015